When gaming is a source of fun, it adds joy to your life. ctax wants you to always play with enjoyment — free from stress or worry.
Ctax believes gaming should be an enjoyable experience. We deeply care about every member's mental wellbeing and financial security, which is why our platform offers a full suite of responsible gaming tools.
Responsible gaming means keeping gaming in its place — a part of everyday life, not the center of it. When you bet on ctax, we want you to play with full awareness, within a set budget, and most importantly, for fun.
Millions of people in Bangladesh enjoy online gaming — whether it's cricket betting or casino games, the thrill is completely natural. But when gaming shifts from entertainment to a habit or dependency, it becomes a problem. ctax is always here to help you stay ahead of that.
Our responsible gaming policy isn't just words on paper. Every ctax member has access to practical tools, transparent information, and compassionate support — all in one place. If you ever feel concerned about your gaming, ctax is here for you.
Decide how much you're willing to spend before you start playing. Stop when that budget runs out. Use ctax's Deposit Limit tool to set this cap automatically.
Extended play sessions aren't healthy. Keep the Reality Check feature on so ctax can remind you at set intervals how long you've been playing.
Play for fun, not to win. Staying calm when you lose and grounded when you win — that's what responsible gaming looks like.
Chasing losses by placing more bets is the opposite of responsible gaming. Use the cooling-off period available on ctax.
Never gamble with borrowed money, bill payments, or household funds. ctax always recommends playing only with money you can afford to lose.
Let a family member or trusted friend know that you play online games. Being open about it helps catch problems early and makes it easier to get support.
Ctax offers five powerful tools to help you game responsibly. They are completely free and accessible at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Once set, any increase requires a 24-hour cooling period before it takes effect.
Set a cap on how much you can lose within a given period. Once the limit is reached, betting will automatically stop for that period.
A pop-up will appear every 30 minutes, 1 hour, or at any interval you choose, showing how long you've been playing and how much you've won or lost.
Take a short break of 1 day to 6 weeks. During this period, deposits and bets are not allowed, but withdrawals remain available.
If you need a longer break, choose Self-Exclusion. You can fully deactivate your account for anywhere between 6 months and 5 years. If you attempt to open a new account during a Self-Exclusion period, ctax will automatically detect and block it.
| Tools | Time Limit | Notice of changes | Withdrawals possible? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Decreases take effect immediately; increases require 24 hours | Yes |
| Loss Limit | Daily / Weekly / Monthly | Decreases take effect immediately; increases require 7 days | Yes |
| Reality Check | 30 min / 1 hour / 2 hours | Instant | Yes |
| Cooling-Off | 1 day – 6 weeks | Not adjustable | Yes |
| Self-Exclusion | 6 months – 5 years | Not adjustable | After the period ends |
We don't always realize when gaming is becoming a problem. Watch out for the following signs in yourself or someone close to you.
Repeatedly betting to try to recover lost money
Hiding your gaming from family or friends
Repeatedly going over budget
Feeling restless or irritable when unable to play
Difficulty concentrating on work or studies
Borrowing money or selling assets to fund gaming
Playing for hours late into the night
Repeatedly failing to cut back or stop gaming
If any of these signs feel familiar, contact ctax support right away or use Self-Exclusion. This isn't weakness — it takes courage to look after yourself.
Answer the questions below as honestly as you can. This isn't a test — it's simply a chance to better understand yourself.
Log in with your username and password. Log in here।
Click your profile icon in the top right corner and open the "Account Settings" or "Security" menu.
Click the "Responsible Gaming" section in Settings.
Click whichever tool you need — Deposit Limit, Loss Limit, Reality Check, or Self-Exclusion.
Set a limit based on your budget and needs, then click the "Confirm" button.
A confirmation will be sent to your email or by SMS. The limit takes effect immediately.
Ctax is only available to users aged 18 and above. This isn't just a rule — it's our ethical responsibility. We have a number of measures in place to ensure minors cannot access ctax under any circumstances.
Your date of birth is verified at registration. Withdrawals are not permitted until your age has been confirmed through the KYC process. Use a strong password on your account and keep it logged out to prevent any minors in your household from accessing ctax on your device.
If you believe a minor is using your device or account, please support@ctax.appto let us know immediately.
Register on ctax and enjoy a safe experience using all our responsible gaming tools.