At ctax, your personal data is a trust we take seriously. This page clearly explains what we collect, why we keep it, and how we protect it.
This Privacy Policy ("Policy") applies to all services on the ctax platform. By using ctax, you agree to this Policy. If you have any questions, support@ctax.appto get in touch.
Every transaction and piece of personal data on ctax is protected with 256-bit SSL encryption. Third parties can never access your information.
Your data is stored exclusively on secure, internationally certified servers. Regular security audits and continuous monitoring are in place.
Ctax never sells your personal data to third parties. Only the minimum information necessary to provide our services is collected.
Ctax only collects the data it needs — nothing more. Unnecessary information is never gathered, and data is deleted once it is no longer required.
Ctax follows GDPR-compliant data protection practices. We are committed to ensuring your full rights over your personal information.
In the event of a security incident, ctax is required by law to notify the relevant authorities and affected members within 72 hours.
Ctax collects only the information necessary to provide its services, ensure security, and meet legal obligations. The types of data collected and the reasons for collecting them are explained below.
The following information you provide during registration is collected:
Ctax never stores your full bank card number or PIN/password. Payment information is processed using tokenization.
Below is a clear overview of why ctax collects your information and how it is used:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account creation, KYC verification, age confirmation | Contractual Obligations |
| Contact Information | Support, notifications, security alerts | Legitimate Interest |
| Financial Information | Payment processing, anti-money laundering compliance | Legal Obligations |
| Gaming Activity | Responsible gaming monitoring, fraud prevention | Legitimate Interest & Contract |
| Technical Information | Security, platform improvements | Legitimate Interest |
| Marketing Preferences | Sending relevant offers and promotions | Your Consent |
Ctax never sells your information to third parties for profit. Any data shared with third parties is solely for service delivery purposes and is governed by strict confidentiality agreements.
Ctax does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
Upon receiving an account closure request, ctax will delete your data within the specified timeframe, though certain information may be retained if required by legal obligations.
To request deletion of your data, email support@ctax.app. ctax will process your request within 30 days.
Ctax never sells your personal data. However, limited information may be shared in the specific circumstances outlined below:
All third-party service providers are required to comply with ctax's strict privacy policy and may only use your data for the specific purposes for which it was shared.
Ctax uses industry-leading security technology to protect your data. No system is completely impenetrable, but we continuously work to ensure the highest level of protection.
TLS 1.3 and AES-256 encryption are applied to all data transfers
Members can optionally enable two-factor authentication
Suspicious logins or activities are automatically detected and flagged
Personal and financial data stored in separate encrypted databases
Annual independent security audits and penetration testing are conducted
Ctax uses cookies to ensure the proper functioning of its website and app, and to enhance the user experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, language preferences | Until end of session |
| Performance Cookies | Page load speed optimization, caching | 30 Days |
| Analytics Cookies | Usage analytics, platform improvement | 90 days |
| Preference Cookies | Remembering your settings and preferences | 1 year |
You can delete or block cookies at any time through your browser settings. Please note that blocking essential cookies may cause certain features to stop working.
As a ctax member, you have several important rights regarding your personal data. To exercise any of these rights, please contact ctax support.
You can request to see what information ctax holds about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that we restrict the processing of your data.
You can request a copy of your information in a machine-readable format.
You may opt out of marketing communications at any time.
Ctax provides its services exclusively to individuals aged 18 and above. ctax does not knowingly collect personal information from anyone under the age of 18.
If you believe a minor has registered an account on ctax, please notify us immediately at support@ctax.app. We will suspend the account without delay and delete all associated data.
Ctax's KYC process plays an effective role in preventing underage access. Age verification is mandatory.
Ctax may update this privacy policy from time to time. Members will be notified based on the nature of the changes:
Continued use of ctax after any changes takes effect will be considered acceptance of the updated policy.
For any privacy-related questions, concerns, or complaints, please contact ctax's data protection team:
If you are not satisfied with any aspect of ctax's privacy policy, you have the right to lodge a complaint with the relevant data protection authority.
To request data deletion, correction, or portability, contact support. We will process your request within 30 days.
Your data is completely safe with ctax. Register today and start gaming with confidence.
Register for FreeYour data is completely secure. Get started today.
Register Already a member? Log in